Dock Hand
Lone Star Lodge & Marina – Pilot Point, Texas
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Seasonal
Marina
Job Summary
Lone Star Lodge Resort and Marina is seeking hardworking and customer-focused Dock Hands to assist with daily marina operations, including boat rentals, fueling, and helping slip tenants. Ideal candidates will have a passion for boating, excellent customer service skills, and the ability to work in an outdoor environment. This role is essential to ensuring a smooth, safe, and enjoyable experience for boaters and guests.
Key Responsibilities
Boat Rentals & Customer Assistance:
Check boats in and out for rentals, ensuring proper documentation and safety briefings.
Inspect rental boats before and after use, noting any damages or maintenance needs.
Assist customers with boarding and docking boats safely.
Provide guests with marina rules, navigational guidance, and local boating information.
Fuel Dock Operations:
Assist customers with fueling boats while following all safety regulations.
Monitor fuel levels and report inventory needs to management.
Maintain a clean and organized fuel dock area.
Ensure proper handling of fuel spills or emergencies as per safety protocols.
Slip Tenant & Marina Maintenance Support:
Assist slip tenants with docking, tie-ups, and general boating needs.
Monitor docks, ensuring they remain clean, safe, and well-maintained.
Perform minor maintenance and cleaning of docks, rental boats, and marina facilities.
Report any safety hazards, damage, or needed repairs to management.
General Duties & Teamwork:
Provide excellent customer service and create a welcoming environment for boaters.
Maintain marina cleanliness, including docks, restrooms, and common areas.
Assist with special events, tournaments, and marina activities as needed.
Adhere to all safety and environmental regulations, including proper waste disposal.
Qualifications & Skills
Previous marina, boating, or dockhand experience preferred but not required.
Strong customer service and communication skills.
Basic knowledge of boat handling, docking, and safety procedures (training available).
Ability to work outdoors in various weather conditions.
Physical ability to lift up to 50 lbs, bend, kneel, and stand for extended periods.
Willingness to work flexible hours, including weekends and holidays.
Boating license or certification.
Benefits
Competitive salary based on experience.
Employee discounts on hotel stays, event rentals, and marina services.
Opportunities for career growth and training.